What this Policy Covers
Information Collected and How It Is Used
If you request information or support from Guide, then personal information (e.g., name, address, phone number, email address) may be requested so that Guide can provide the support requested. This personal information is used to provide corresponding technical and operational support and information about the services provided by Guide.
If you use the “Contact Us” or “Sign Up For Updates” portion of the Guide website, then personal information (e.g., name, address, phone number, email address) may be requested to enable Guide to contact you or provide company-related updates.
If you use the “Careers” or “Open Roles” portion of the Guide website, then personal information (e.g., name, address, phone number, email address) may be requested to enable Guide to make informed hiring decisions. However, Guide uses this personal information solely to make hiring decisions.
If you visit the Guide website, internet or network activity information (e.g., browsing history, IP address, geolocation information) may be automatically collected from your browser. As further discussed below, this information may be used by third parties, such as marketing partners, data service partners, and analytics services, to provide services to Guide.
Our clients may choose to use our Services and software to process their data, which may contain personal information. The data that we process through our Services and software is processed by us purely as a data processor, on behalf of our client, and in accordance with our client’s instructions. Our privacy practices governing the processing of such data will be in accordance with contracts that we have in place with our clients.
Guide does not sell personal information. Guide’s clients may sell personal information for various reasons or purposes, but Guide does not participate in or control the sale of personal information by its clients. Please contact the corresponding Guide client if you have any questions about the sale of your personal information by that client.
We will retain personal information that we process on behalf of our clients for as long as needed to provide services to our clients, comply with legal obligations, resolve disputes, and enforce our agreements.
Information Sharing and Disclosure
Except to provide services you have requested, or when we have your permission, personal information is not rented, sold, or shared with other people or non-affiliated companies for Guide’s promotional purposes. We may share your name and email address with certain of our working partners. If you would not like your personal information shared with these partners, please notify us at email@example.com.
Information about you may be transferred to another company if Guide is acquired by or merges with said company. In this event, Guide will notify you by email or by putting a prominent notice on the Guide website before information about you is transferred and becomes subject to a different policy.
Personally identifiable information or other information may be disclosed under special circumstances, such as to comply with a subpoena or when your actions violate the legal rights or policies of Guide. It may be necessary to share this information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to physical safety, violations of Guide’s legal rights, policies, or otherwise as required by law.
We use third-party services, such as career placement services, client relations management services, advertising, and marketing services, and billing and payment services, to provide services to our clients. Personal information may be shared with these third parties to provide corresponding services to you.
Cookies and Other Tracking Technologies
Web Beacons / Tags
Accessing, Updating, or Correcting Your Personal Information
If your personally identifiable information changes, or if you would like to access the personally identifiable information that has been collected and stored by Guide, or if you would like to request deletion of the personally identifiable information that has been collected and stored, please contact us at firstname.lastname@example.org. We will respond to your request to change, access, or delete this personally identifiable information within a reasonable timeframe. We will not discriminate against you for exercising your right to change, access, or delete your personally identifiable information.
The security of your personal information is important to us. While we follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it, no transmission method over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Information Related to Data Collected For Our Clients
Access and Retention to Data Controlled by Our Clients
Since there may be no direct relationship between Guide and customers of our clients, an individual who seeks to access, correct, or delete this personal information should direct their inquiry to the Guide client (the data controller).