This Cookie Policy explains how Spatial Guide Private Limited ("Spatial Guide", "we", "our", or "us") uses cookies and similar technologies when individuals access our websites, customer portals, cloud applications, mobile applications, APIs, online stores, digital platforms, and other Services (collectively, the "Services").
Cookies and similar technologies play an important role in enabling the functionality, security, reliability, and performance of modern digital services. They allow websites and applications to recognize devices, remember user preferences, maintain authenticated sessions, improve user experience, understand how Services are used, and help protect against fraud and unauthorized access.
This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, disclose, retain, and otherwise process Personal Information. Unless otherwise defined in this Policy, capitalized terms have the meanings assigned to them in our Privacy Policy or Terms of Service.
Scope
This Policy applies to all websites, cloud services, customer portals, mobile applications, APIs, and digital experiences owned or operated by Spatial Guide. It also applies to cookies and similar technologies that may be deployed through our Services by carefully selected third-party providers acting on our behalf.
The specific technologies used may vary depending upon the product, device, browser, operating system, geographic location, customer configuration, and applicable legal requirements.
Certain enterprise deployments, customer-hosted environments, or white-labelled implementations may operate under separate contractual arrangements or customer-controlled configurations. In such cases, customers may exercise independent control over certain cookie settings or similar technologies within their own environments.
What Are Cookies and Similar Technologies?
Cookies are small text files that are stored on a user's device when visiting a website or using certain online services. These files allow websites and applications to recognize returning users, maintain session information, remember preferences, improve performance, and provide a more consistent user experience.
In addition to traditional browser cookies, Spatial Guide may use similar technologies including local storage, session storage, software development kits (SDKs), web beacons, tracking pixels, device identifiers, authentication tokens, browser storage mechanisms, and comparable technologies that perform similar operational functions. For simplicity, this Policy refers to all of these technologies collectively as "Cookies."
Some Cookies remain on a device only for the duration of a browsing session and are automatically removed when the browser is closed. Others remain for a longer period and allow preferences or settings to be remembered when users return to the Services.
How We Use Cookies
Spatial Guide uses Cookies to support the secure operation and continuous improvement of our Services. Cookies enable us to authenticate users, maintain secure sessions, remember user preferences, improve navigation, understand how our Services are used, detect operational issues, analyze performance, and protect our platforms against fraud and unauthorized access.
Cookies also assist us in understanding how customers interact with our websites and applications. Information collected through these technologies helps us identify opportunities to improve usability, enhance system performance, prioritize product enhancements, and better understand the effectiveness of customer support resources.
Where permitted by applicable law, Cookies may also assist us in measuring the effectiveness of communications, understanding referral sources, evaluating marketing campaigns, and improving the relevance of information presented to visitors. Spatial Guide does not use Cookies to sell Personal Information.
Categories of Cookies
Certain Cookies are essential to the operation of our Services and cannot reasonably be disabled without affecting core functionality. These Cookies enable user authentication, maintain secure sessions, support fraud prevention, remember consent preferences, distribute traffic across infrastructure, and ensure the reliable operation of our platforms.
Other Cookies provide functionality that enhances the user experience by remembering preferences such as language selection, accessibility settings, dashboard layouts, recently viewed information, or other user-configurable options. These technologies improve convenience without fundamentally changing the operation of the Services.
Spatial Guide also uses analytical and performance-related Cookies to better understand how our Services are used. These technologies may collect information regarding pages visited, navigation paths, browser characteristics, device types, approximate geographic regions, feature usage, application responsiveness, system errors, and other operational metrics. This information is generally evaluated in aggregated form and is used to improve product performance, reliability, customer experience, and engineering decisions.
Where permitted under applicable law, marketing or communications-related Cookies may be used to measure campaign effectiveness, understand referral sources, prevent advertising fraud, and improve the relevance of customer communications. Such technologies are implemented in accordance with applicable legal requirements, including consent obligations where required.
Third-Party Technologies
Spatial Guide may engage carefully selected third-party service providers to support the delivery and operation of our Services. Depending upon the products being used, these providers may supply services relating to cloud infrastructure, identity management, analytics, customer communications, payment processing, content delivery, customer support, security monitoring, or other operational functions.
These providers may place their own Cookies or similar technologies where necessary to deliver the requested functionality. Such technologies remain subject to the privacy policies, contractual commitments, and operational practices of the respective providers.
Although Spatial Guide carefully evaluates third-party providers as part of our vendor management processes, we do not control the independent privacy practices of third-party organizations. Customers are encouraged to review the privacy documentation published by those providers where appropriate.
Cookies in Mobile Applications
Traditional browser Cookies are not always applicable within native mobile applications. Instead, mobile applications may utilize software development kits, secure authentication tokens, encrypted local storage, mobile operating system identifiers, push notification tokens, crash reporting technologies, and similar mechanisms that perform functions comparable to browser Cookies.
These technologies help maintain secure user authentication, enable push notifications, improve application stability, support software diagnostics, facilitate performance monitoring, detect fraudulent activity, and improve the overall reliability of our mobile applications.
The collection and use of information through these technologies remains subject to our Privacy Policy and applicable privacy laws.
Managing Cookie Preferences
Most web browsers provide users with the ability to view, manage, block, or delete Cookies through browser settings. Users may also configure their browsers to notify them before Cookies are stored or to reject certain categories of Cookies altogether.
Where required by applicable law, Spatial Guide may provide cookie preference tools that enable users to manage consent for non-essential Cookies directly through our websites. Users may modify their preferences at any time through available preference management tools.
Disabling certain Cookies may affect the availability, functionality, security, or performance of portions of the Services. In particular, disabling authentication or security-related Cookies may prevent users from accessing secure areas of the platform.
Enterprise customers operating their own deployments of Spatial Guide products may also implement organization-specific browser policies or endpoint management controls governing the use of Cookies within their environments.
Do Not Track Signals
Some internet browsers support "Do Not Track" ("DNT") signals that communicate a user's privacy preferences to websites and online services.
Because there is currently no universally accepted technical or legal standard governing the interpretation of DNT signals, Spatial Guide does not currently respond uniformly to such signals unless required by applicable law. Should recognized industry standards or legal requirements evolve, our practices may be updated accordingly.
Changes to this Cookie Policy
Spatial Guide may update this Cookie Policy periodically to reflect changes in applicable laws, regulatory guidance, evolving technologies, industry standards, business practices, or modifications to the Services we provide.
When material revisions are made, the updated Policy will be published through our website or otherwise made available to users. Continued use of the Services following the effective date of an updated Cookie Policy constitutes acceptance of the revised Policy except where additional consent is required under applicable law.
Contact Us
If you have questions regarding this Cookie Policy or our use of Cookies and similar technologies, please contact:
Spatial Guide Private Limited
Email: privacy@spatial.guide
Website: https://www.spatial.guide